Bristol Road: Mon to Fri 9am to 6pm, Sat 9am to 5pm · Campus: Mon to Fri 9am to 5pm ● NEW Selly Pharmacy in Campus ● 0121 472 0155
Selly Pharmacy

About otitis externa

Otitis externa is inflammation or infection of the ear canal. It can cause itching, pain, discharge and a blocked feeling, and is common after swimming or using earbuds.

After assessing your symptoms, your pharmacist can recommend treatment such as prescription ear drops where appropriate.

Who it is for

  • People with symptoms of an outer ear infection
  • Swimmers and people who often wear earbuds or hearing aids
  • Age limits and suitability are checked by a pharmacist

How it works

  1. Book online and complete the pre-screen
  2. A pharmacist examines your ear and discusses your symptoms
  3. Receive advice and treatment if suitable

Good to know

  • Keep the ear dry while it heals.
  • Seek urgent medical advice if you have severe pain, a high temperature, swelling behind the ear or a weakened immune system.
  • Middle ear infections in children may be treated free under NHS Pharmacy First.

Related services

Private services involve a consultation with a pharmacist. Treatment is only supplied where it is safe and clinically appropriate, and not everyone will be suitable. Fees apply and are shown when you book. If you feel very unwell, call NHS 111, or 999 in an emergency.

Otitis Externa questions

Common questions

How is it different from a middle ear infection?
Otitis externa affects the outer ear canal. Middle ear infections affect the space behind the eardrum.
How quickly will it improve?
Most people improve within a few days of starting treatment.
Next step

Ready to book?

It only takes a few minutes. Choose a time, complete your pre-screen and we will see you at Bristol Road or Selly Pharmacy in Campus.

Visit us

On Bristol Road, in the heart of Selly Oak.And on campus, in the heart of the University of Birmingham.

Right on Bristol Road, directly opposite Tesco Express and the Esso petrol station, two minutes from Selly Oak station, opposite the University of Birmingham campus, with on-street parking nearby. Walk in, or call ahead, we're easy to find and easier to talk to. You can now also find us on the University of Birmingham campus, inside the University Centre: behind Costa Coffee, opposite the Co-op.

Bristol Road branch
Unit 2, 480 Bristol Road,
Selly Oak, Birmingham,
West Midlands, B29 6BD
Campus branch · New
Selly Pharmacy in Campus
University Centre,
University of Birmingham Campus,
Birmingham, B15 2TT
Behind Costa Coffee, opposite the Co-op
Opening hours

Two branches, open when you need us

Bristol Road branch
Monday
9:00–18:00
Tuesday
9:00–18:00
Wednesday
9:00–18:00
Thursday
9:00–18:00
Friday
9:00–18:00
Saturday
9:00–17:00
Sunday
Closed
Campus branch · University Centre
Mon–Fri
9:00–17:00
Sat–Sun
Closed
On a Saturday? Visit our Bristol Road branch, open 9am to 5pm.
Closed Sundays and bank holidays. For urgent out-of-hours care, please call NHS 111 or visit nhs.uk for your nearest open pharmacy.